At CLAIRE WEAR LTD, we value our customers and are committed to providing helpful and professional support.
Whether you have a question about a product, need assistance with an order, have a question about delivery or returns, or simply need further information about our online store, please feel free to contact us.
Our customer service team will review your enquiry and provide assistance as soon as reasonably possible.
For general enquiries, product questions, order assistance, delivery enquiries and other customer service matters, please contact us by email:
Email is the recommended way to contact us regarding an existing order, as it allows us to review the relevant details and provide a clear response.
You can also contact us by telephone:
+44 7380 892838
When contacting us about an existing order, please have your order details available where possible so that we can assist you more efficiently.
Our customer service team can assist with enquiries relating to:
Product information
Product availability
Existing orders
Order status
Delivery enquiries
Returns and refunds
Payment-related questions
Website and checkout enquiries
General customer service matters
If your question relates to a specific order, including your order number in your enquiry can help us identify the relevant purchase more efficiently.
For common questions, you may find the information you need in our FAQs section.
For information about returns, refunds, delivery or other purchasing terms, please also review the relevant policies available on our website.
If you still need assistance after reviewing these resources, our customer service team will be happy to help.
When contacting us, please provide enough information for us to understand your enquiry.
For an existing order, we recommend including:
Order number
Name used when placing the order
Email address associated with the order
A brief description of your question or issue
Please do not send complete payment card numbers, passwords or other sensitive payment credentials by email.
CLAIRE WEAR LTD
30 Hall Street
Wednesbury
United Kingdom
WS10 8NW
Email: payment@clairewear.net
Telephone: +44 7380 892838
Website: clairewear.net
We understand that good communication is an important part of a positive online shopping experience.
Every customer enquiry is important to us, and we aim to provide clear, courteous and useful assistance.
Thank you for choosing CLAIRE WEAR LTD.
Last Updated: 7 August 2026